Terms & Conditions
Last updated: April 30, 2026
This website is operated by Waxwing Holdings, LLC, doing business as Hello Camcorder. Throughout the site, the terms "we," "us," and "our" refer to Hello Camcorder. We offer this website, including all information, tools, and services available on it, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by these terms and conditions ("Terms of Service," "Terms"), including any additional terms and conditions and policies referenced or linked to here. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree, you may not access the website or use any services.
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check this page periodically. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Section 1 — Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.
Section 2 — General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Section 3 — Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.
This site may contain historical information, which is provided for reference only. We reserve the right to modify the contents of this site at any time, but have no obligation to update any information.
Section 4 — Modifications to the Service and Prices
Prices for our products and rental packages are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part of it) without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
Section 5 — Products or Services
Certain products or services may be available exclusively online. They may have limited availability and are subject to our Returns and Cancellations Policy and Equipment Rental Agreement.
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your monitor's display of any color will be accurate.
We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit quantities. All descriptions of products or pricing are subject to change at any time without notice, at our sole discretion. We do not warrant that the quality of any products or services will meet your expectations.
Section 6 — Security Deposit
A refundable security deposit will be charged at the time of booking, in addition to your rental fee. The deposit is held to cover any potential loss, damage, missing items, or late return of the rented Equipment. It will be refunded to your original payment method after the Equipment is returned in its original condition, with all components included, and within the agreed rental period.
We reserve the right to deduct from the security deposit any applicable charges for damage, missing items, late fees, or other costs as outlined in our Equipment Rental Agreement. By booking a rental, you acknowledge and agree to the terms regarding the security deposit and any applicable deductions.
Section 7 — Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, or the same billing or shipping address. If we change or cancel an order, we may attempt to notify you using the email or phone number provided at the time of order.
You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account information so that we can complete your transactions and contact you as needed.
Section 8 — Optional Tools
We may provide you with access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available," without warranties or endorsement. Any use of optional tools is entirely at your own risk and discretion.
Section 9 — Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials, and we will not have any liability for any third-party materials, websites, products, or services. Please review carefully the third party's policies and practices before engaging in any transaction with them.
Section 10 — User Comments, Feedback, and Other Submissions
If you send us creative ideas, suggestions, proposals, plans, or other materials (collectively, "comments") — whether online, by email, by postal mail, or otherwise — you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We are under no obligation to (1) maintain comments in confidence, (2) pay compensation for comments, or (3) respond to comments.
You agree that your comments will not violate any right of any third party (including copyright, trademark, privacy, or other proprietary rights), will not contain libelous or otherwise unlawful, abusive, or obscene material, and will not contain any computer virus or malware. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us as to the origin of any comments. You are solely responsible for any comments you make.
Section 11 — Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 12 — Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).
Section 13 — Prohibited Uses
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform any unlawful acts; (c) to violate any international, federal, state, or local regulations or laws; (d) to infringe upon our intellectual property rights or those of others; (e) to harass, abuse, harm, or discriminate against others; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, or scrape the site; (j) for any obscene or immoral purpose; or (k) to interfere with the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.
Section 14 — Intellectual Property
All content on this website — including text, graphics, logos, images, audio clips, and software — is the property of Waxwing Holdings, LLC (d/b/a Hello Camcorder) or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of this content is prohibited without our explicit written permission.
Section 15 — Force Majeure
Hello Camcorder shall not be held liable for any delay or failure to perform obligations under these Terms of Service due to causes beyond our reasonable control, including acts of God, natural disasters, pandemics, cyber-attacks, labor disputes, government actions, or interruptions in supply chains or carrier services.
Section 16 — Dispute Resolution
Any disputes arising out of or related to these Terms of Service or your use of the website or our services shall be resolved through binding arbitration conducted in New York County, New York, under the rules of the American Arbitration Association. Each party shall bear its own costs and attorneys' fees, except as otherwise provided by law.
Section 17 — User-Generated Content
If you submit content to us — for example, photos, video, or testimonials posted to our social media, our website, or directly to us — you grant Hello Camcorder a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that content for the purpose of operating, marketing, and promoting Hello Camcorder. You represent that you have the rights to grant this license.
This section does not apply to footage recorded on rented camcorders. Use of rental footage for marketing requires your separate, explicit consent (e.g., through the marketing-use checkbox at checkout or a written release). See our Privacy Policy for details.
Section 18 — Music Licensing Disclaimer
If your edited recap incorporates music — including music you provided, requested, or selected, or music chosen at your direction — it is your sole responsibility to ensure all necessary music rights, clearances, licenses, and permissions are properly obtained and paid for. This includes use of any third-party content that may require authorization. If any legal claims, complaints, or takedown requests arise due to the inclusion of unlicensed or improperly cleared music in your video, you will be fully responsible for all costs, liabilities, and damages associated with responding to and resolving such claims, including the removal or re-editing of the video content.
Section 19 — Independent Contractor Relationship
Nothing in these Terms of Service shall be construed to create a partnership, joint venture, agency, or employment relationship between you and Hello Camcorder. Each party is an independent contractor.
Section 20 — Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from the use of the service will be accurate or reliable.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you are (except as expressly stated by us) provided "as is" and "as available," without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Hello Camcorder, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages — whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured through the service. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states our liability shall be limited to the maximum extent permitted by law.
Section 21 — Indemnification
You agree to indemnify, defend, and hold harmless Hello Camcorder and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.
Section 22 — Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. The determination shall not affect the validity and enforceability of any remaining provisions.
Section 23 — Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.
If, in our sole judgment, you fail (or we suspect you have failed) to comply with any provision of these Terms of Service, we may also terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination.
Section 24 — Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements or communications.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Section 25 — Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York.
Section 26 — Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.
Section 27 — Contact Information
Questions about the Terms of Service should be sent to us at support@hellocamcorder.com.